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Avangate

Our e-commerce provider

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+31 88 000 00 08 (International)

24/7 English phone support for online payment related issues

Delivery and Registration

In our Dr.Web online store we sell e-licenses only. As e-licenses exist in electronic form, the delivery is made in electronic form, too. By delivery we understand sending you an email message with a serial number. When this message is received by a User, the serial number is registered and a license key file is received, the delivery is considered to be completed.

Our e-commerce solution provider is Avangate.
  What will happen after I place my order?
When will I receive my Dr.Web e-license?
How do I track my order?
I have paid for Dr.Web e-license by my credit card several days ago but still did not receive a serial number. What should I do?
I paid for my Dr.Web e-license and I received a message with a serial number from a manager of Doctor Web, Ltd. What should I do with this serial number.
What should I do first - register my Dr.Web serial number and receive a key file, or download and install the Dr.Web anti-virus?

 

俄罗斯Dr.Web反病毒产品研发厂商

研发始自1992年

Dr.Web产品用户遍布世界200多个国家

2007年起提供反病毒服务

全天支持

© Doctor Web
2003 — 2018

Doctor Web公司是俄罗斯信息安全反病毒保护产品厂商,产品商标为Dr.Web。Dr.Web产品研发始自1992年。

天津市经济技术开发区第四大街80号软件大厦北楼112